Our Mission
· Treat every customer with respect
· Unwavering commitment to service
· Pay every valid claim
Our Team
We have an experienced management team that understands insurance and has experience in the extended service contracts business, close relationships with key agents, and strong working relationships with the Company’s insurances carriers.
Our Strength
- A track record of delivering high quality programs
- A-rated insurance relationships that provide for program flexibility and security
- Sophisticated claims processing and adjudication systems
- An experienced management team that thoroughly understands insurance & the service contract business
Why dimension
From profit to peace of mind, our service contracts sell today and deliver for years to come. We're confident our programs represent the very best the industry has to offer.
Focus on Service
Our philosophy is simple: Treat every customer with respect and pay every valid claim.
Our strong service focus means:
· Fast Inspection
· Fast Payments
· Fair Terms
Customer Satisfaction
Here's what consumers have told us about their Dimension Service Corporation service contracts:
- "We were given courtesy and help each time we called... One of your managers was especially helpful when he extended the car rental... in light of our being 100 miles from where we had to leave our van for repair."
- "We would give a high recommendation to anyone making an inquiry about your coverage and service."
- "They went above and beyond to give me the assistance I needed."
- "He was very professional in his assessment of the situation, and communicated the issues to me in a clear, concise manner, which I thoroughly understood. I didn't like the information, but he made me comfortable with it. He was truly a pleasure to work with, and a credit to your organization."
Fast, Accurate Claims & Contract Processing
Our claims processing system enables fast and accurate processing. We use software designed for the service contract industry's complex processing challenges, and allows for the automated handling of a number of customer service and claims transactions.
Flexible Programs
We have a plan to meet every vehicle and owner's needs.
