How to File a claim

Please refer to the Benefits section of your Service Contract for a detailed explanation of your coverage. 

Roadside Assistance

If your vehicle requires roadside assistance, please contact the number on your contract and press the prompt for roadside assistance.  Benefits will only be provided in conjunction with a covered repair. 

Filing a Claim

If your Vehicle incurs a Breakdown, you must take the following steps to file a claim.

1. Prevent Further Damage - Take immediate action to prevent further damage. Your Service Contract will not cover the damage caused by not securing a timely repair. 
2. Take your Vehicle to a licensed repair facility of your choice.
3. Provide the repair facility with a copy of your Service Contract and/or your Service Contract Number.
4. Obtain claim authorization from the administrator - Prior to any repair being made, instruct the service manager at the repair facility to contact the administrator to obtain an authorization for the claim. Claims for repairs without prior authorization will not be covered.